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How to make an order

Please enter into the search box:

a part number - if you know it, eg. 00651956
a model number of appliance without index (no gaps), eg. SMI54M05
desired part and a brand name, eg. Pump Bosch
just a brand name, eg. Gorenje


If you are not sure what part you actually need and have troubles finding it, please use the following options:

 - for Bosch brand, click on this link and find the part in the service documentation

 - for Siemens brand, click on this link and find the part in the service documentation

 - for Zanussi, Electrolux, AEG brands, click on this link and find the part by the PNC appliance in the displayed list


You can also use the part number to find what you're looking for:

- by entering a part number in the search box you will find out if we have it on stock right now or if we usually have it on stock
- by entering the part number in the Request Form you can ask us and we will reply to you in a short period of time WHEN you can have the requested part and FOR HOW MUCH

 A way to order

Select the goods you want, adjust the number of pieces and put it in the basket. After having entered the last needed item, select the shipping and payment method by the country, fill in the shipping information and finish/send the order. You will be informed by an e-mail about all the changes of your order statuses. If you want to increase the assurance of timely delivery, please enter the phone number for the courier.

A despatch time

Our despatch time is stated in each product description. Where products are stated as "YES, in UK stock" (the majority of the all items) we normally despatch every working day at 1 p.m. When products are shown as "YES, in EU stock" we'll deliver your goods in 2 weeks time. If for any reason we're not able to get your items despatched within the estimated time, we will email you to let you know.

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