Contract cancellation under the Consumer Contracts Regulations 2013
As a consumer you have a legal right to cancel the Contract for the purchase of Products at any time before or up to 14 days after you have received the Products. For the provision of Services you have the legal right to cancel the Contract at any time up to 14 days on which the Contract was made. This means that during the relevant period if you change your mind or for any reason you decide you do not want to keep a Product or go ahead with the Service, you can notify us of your decision to cancel the Contract.
To cancel the Contract, you can email us at firstname.lastname@example.org and send goods to our Returns and Service Address in Contact.
Your purchase must be complete, unused and in the same condition as when you received it e.g. if you have removed the Product from the box to examine it you must have done so without damaging or marking it. The Product must be returned with all the accessories.
We'll check your return and if everything's O.K., refund what you've paid for it within 4 weeks on your bank account.